One benefit of a customer oriented sales force organization is that:
A) it is more closely identified with clients.
B) it consolidates the support services.
C) it allows for product specialization.
D) there are usually smaller territories.
E) it requires less travel time and costs.

Question

Quizplus · Accepted Answer

A customer oriented sales force organization is focused on meeting and exceeding the needs of clients. This means that the sales force is more closely identified with the clients they serve, leading to stronger relationships and better customer satisfaction. This can result in increased sales, repeat business, and a positive reputation for the company. Consolidating support services (B) and allowing for product specialization (C) can also be beneficial, but they do not directly relate to the benefits of a customer-oriented sales force organization. Smaller territories (D) and less travel time/costs (E) can be advantages, but they do not necessarily relate specifically to a customer-oriented approach.

One Benefit of a Customer Oriented Sales Force Organization Is