The American National Standards Institute (ANSI) has adopted ISO standards in the United States.
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Q12: The Baldrige Criteria for performance excellence consist
Q13: ISO 9001:2008 provides background information and establishes
Q14: The ISO 9004:2009 document includes the fundamentals
Q15: Deming provided a clear and precise definition
Q16: Crosby placed more emphasis on management and
Q18: Juran advocates the accounting and analysis of
Q19: In Deming's view, variation is the chief
Q20: The Deming Award recognizes U.S. companies that
Q21: Six Sigma applies to manufacturing processes but
Q22: Six Sigma involves periodic review of Six
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