The ISO 9004:2009 document includes the fundamentals and vocabulary of the ISO standards.
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Q9: Deployment refers to the extent to which
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Q11: For companies that apply for the Deming
Q12: The Baldrige Criteria for performance excellence consist
Q13: ISO 9001:2008 provides background information and establishes
Q15: Deming provided a clear and precise definition
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Q17: The American National Standards Institute (ANSI) has
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Q19: In Deming's view, variation is the chief
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