When an organization faces a delicate situation, the most critical element is

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A visible, strong leader is crucial in navigating a delicate situation because they can provide reassurance, communicate effectively with stakeholders, and make difficult decisions in a timely manner. Government intervention, contingency advertising budgets, withholding information from the media, and avoiding consumer questions and requests may not necessarily address the underlying issue or help resolve the situation.

When an Organization Faces a Delicate Situation, the Most Critical