Peter must deny an employee's request to work from home two days a week.What is the best way to begin this bad-news message?
A)I have in my hand your letter of May 31 in which you ask to work from home two days a week.
B)You are an extremely valued member of our team,and we all benefit from being able to work with you face-to-face on a daily basis.
C)Thank you for your request..
D)No,I cannot allow you to work from home two days a week.

Question

Quizplus · Accepted Answer

Beginning with a positive statement about the employee's value and the importance of face-to-face interaction can help soften the blow of the bad news. This approach acknowledges the request, but also sets the expectation that it will not be granted.

Peter Must Deny an Employee's Request to Work from Home