Which one of the following behaviors least fits service-oriented organizational citizenship behavior?
A)Performs duties with unusually few mistakes
B)Makes constructive suggestions for service improvement
C)Cautions outsiders about coming to work at his or her company
D)Contributes many ideas for customer promotions and communications

Question

Quizplus · Accepted Answer

Cautioning outsiders about coming to work at his or her company does not fit in with service-oriented organizational citizenship behavior because it does not contribute to the improvement of service for customers or the company. It also does not support a positive and supportive work environment for employees.

Which One of the Following Behaviors Least Fits Service-Oriented Organizational