Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members. University administrators use this information to receive feedback about how the public reacts to university activities. In knowledge management, searching for newspaper articles and other external writing about the organization is mainly a form of:
A)documentation
B)communities of practice
C)organizational unlearning
D)knowledge acquisition
E)knowledge sharing

Question

Quizplus · Accepted Answer

Searching for newspaper articles and other external writing about the organization is mainly a form of knowledge acquisition as it helps to gather information about how the public perceives the organization and its activities.

Eastern University Performs a Daily Computer Search Through Newspaper Articles