The exit-voice-loyalty-neglect (EVLN) model
A)explains why the psychological contract differs between employees and their employers.
B)outlines the four consequences of emotional intelligence.
C)identifies the four ways to manage employee emotions.
D)explains the main differences between affective commitment and continuance commitment.
E)is a template for organizing and understanding the consequences of job dissatisfaction.

Question

Quizplus · Accepted Answer

The EVLN model is a template for organizing and understanding the consequences of job dissatisfaction. It outlines four possible responses to dissatisfaction: exit (leaving the job), voice (attempting to improve the situation through communication or action), loyalty (staying with the organization despite dissatisfaction), and neglect (reducing effort and caring about the job).

The Exit-Voice-Loyalty-Neglect (EVLN) Model