Bob is unhappy about his work situation and his supervisor, so he has started to pay less attention to the quality of his work. He also arrives late for work and generally puts less effort into his work. This information suggests that Bob's main reaction to job dissatisfaction is:
A)neglect.
B)commitment.
C)rebellion.
D)exit.
E)disloyalty.

Question

Quizplus · Accepted Answer

Bob's behavior of paying less attention to the quality of his work, arriving late for work, and putting less effort into his work all indicate neglect. Neglect is one of the possible reactions to job dissatisfaction according to the exit-voice-loyalty-neglect (EVLN) model of organizational behavior. This model suggests that employees can respond to dissatisfaction by either leaving the organization (exit), speaking up and expressing their concerns (voice), staying loyal and hopeful for improvement (loyalty), or reducing their effort and involvement (neglect).

Bob Is Unhappy About His Work Situation and His Supervisor