Stephanie and Jamal attended a sales seminar. Both left the seminar with differing opinions about what was important to implement in their jobs. Both used the information in different ways, according to what each already believed was important. They have engaged in ________.
A)selective distortion
B)selective attitude
C)selective retention
D)selective attention
E)perceptual defense

Question

Quizplus · Accepted Answer

Stephanie and Jamal have engaged in selective distortion, which means that they have interpreted the information from the seminar in a way that is consistent with their pre-existing beliefs and attitudes. This is a common phenomenon in perception and can lead to differences in how people understand and apply the same information.

Stephanie and Jamal Attended a Sales Seminar