In CRM,findings about customers discovered through ________ techniques often lead to marketing opportunities.
A)data warehousing
B)data mining
C)customer strategy
D)customer loyalty management
E)value network

Question

Quizplus · Accepted Answer

Findings about customers through data mining techniques can unearth patterns and insights that lead to marketing opportunities, such as identifying potential cross-selling or upselling opportunities, predicting customer needs or behavior, or identifying segments that could benefit from targeted marketing campaigns.

In CRM,findings About Customers Discovered Through ________ Techniques Often Lead