GlobalCo formed a task force consisting of eight employees from four culturally diverse countries who have not previously met. The task force must work closely together for a month to solve a troublesome customer problem. These employees have similar technical training, but they have different religious beliefs, different languages, and different standards of living. If these employees experience conflict, this conflict might be caused by:
A)communication problems.
B)differentiation.
C)task interdependence.
D)all of these factors.
E)differentiation and communication problems, but not task interdependence.

Question

Quizplus · Accepted Answer

All of these factors - communication problems, differentiation, and task interdependence - can contribute to conflict in a team, especially one that is culturally diverse. Communication problems can arise from language barriers, differences in communication styles, and varying levels of fluency in a common language. Differentiation, or differences in cultural backgrounds, religious beliefs, and standards of living, can lead to misunderstandings, stereotyping, and mistrust. Task interdependence, or the reliance of team members on each other to complete a joint task, can create stress and tension if one member is not pulling their weight, or if disagreements arise about how to approach the task. Therefore, all of these factors must be considered when managing a culturally diverse team to minimize conflict and ensure successful collaboration.

GlobalCo Formed a Task Force Consisting of Eight Employees from Four