Computer-based instruction is individualized and allows trainees to proceed at their own pace.
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Q9: The lecture method is well suited to
Q10: The use of a pretest is never
Q11: Training focuses on current jobs, whereas development
Q12: All new employees, even those with appropriate
Q13: Training and development programs have little to
Q15: The most difficult training needs to identify
Q16: Role-playing is a training method often utilized
Q17: Conducting customer satisfaction surveys can be an
Q18: Overlearning is especially appropriate when trainees are
Q19: Performance analysis is not an effective way
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