Question 1

Outlook's junk e-mail system is infallible and never makes a mistake,so you do not need to review the Junk E-mail folder for legitimate messages.

Accepted Answer

While Outlook's junk e-mail system is effective, it is not infallible and can sometimes mistakenly identify legitimate messages as junk. Therefore, it is important to review the Junk E-mail folder periodically to ensure that important messages have not been filtered out.

Question 2

By default,when you log on to the mail server,outgoing mail is uploaded from your computer to the server and sent to the recipient(s),and your new mail is downloaded into the Outlook Inbox folder of your computer.

Accepted Answer

This is the default behavior of most email clients, including Outlook. Outgoing mail is uploaded from the sender's computer to the mail server, where it is then sent to recipients. New mail is downloaded from the server to the user's Inbox folder on their computer.

Question 3

The speed at which an e-mail is conveyed and delivered is based on factors such as connection speed,size of attachments,and network traffic.

Accepted Answer

The statement is true. The speed at which an email is conveyed and delivered is affected by several factors such as the internet connection speed, size of attachments and network traffic. A slow internet connection, large attachments and heavy network traffic may cause delays in email delivery.

Question 4

The Contacts component in Outlook keeps track of addresses and other personal information.

Accepted Answer

The Contacts component in Outlook is used to store and manage personal information such as addresses, phone numbers, and email addresses for contacts.

Question 5

Messages in the Inbox which have been read will appear in BOLD type.

Accepted Answer

Messages that have been read in the Inbox will appear in normal font, not in bold type.

Question 6

When you send a message,you must manually move a copy of the message to the Sent Items folder.

Accepted Answer

Most email clients and services automatically move a copy of the sent message to the Sent Items folder without requiring manual action.

Question 7

Since mail servers seldom have a size limit on them,you can send an e-mail with a large file attached without being concerned that your recipient will receive it.

Accepted Answer

This statement is false. Most mail servers have a size limit on emails and attachments, and if the file is too large, it may not be delivered to the recipient or may be blocked by the server. It's always a good idea to check the maximum attachment size allowed by your email service provider or your recipient's email service provider before sending a large file.

Question 8

Outlook is a desktop assistant that allows you to dynamically share information between the components by dragging it from one component to another.

Accepted Answer

Outlook is a desktop application that enables users to share information between its components such as emails, calendar, and contacts by dragging and dropping information from one component to another.

Question 9

When you delete a message from the Inbox,it has been permanently removed from your computer.

Accepted Answer

When you delete a message from the Inbox, it may be moved to the Trash or Deleted Items folder. It may still be recoverable from these folders until they are emptied or permanently deleted. Additionally, if the email is stored on a server (such as with webmail accounts), it may still exist on the server even if deleted from your computer.

Question 10

Using the Cc address box will hide the e-mail addresses of multiple recipients from each other.

Accepted Answer

Using the Cc (Carbon Copy) address box in an email does not hide the recipients' email addresses from each other; all recipients can see the addresses. To hide recipients' addresses from each other, the Bcc (Blind Carbon Copy) feature should be used.

Question 11

A good password is any unusual word found in a dictionary.

Accepted Answer

A good password should consist of a combination of upper and lower case letters, numbers, and symbols. Using an unusual word found in a dictionary as a password can make it easier for hackers to guess or crack the password using dictionary attacks.

Question 12

A signature block contains text and sometimes graphics that provide additional information about the sender.

Accepted Answer

A signature block is a block of text that includes the sender's name, contact information, job title, company name, and other relevant details that helps provide additional information about the sender. Sometimes, it may also include a company logo, picture, or even social media links.

Question 13

It is illegal for employers to monitor employee e-mail sent using the company e-mail system.

Accepted Answer

It is legal for employers to monitor employee e-mail sent using the company e-mail system, as long as they have provided notice to employees of their privacy policies and procedures. However, there are some restrictions and guidelines regarding what employers can monitor and how they can use the information obtained from monitoring.

Question 14

You CAN categorize e-mail,calendar items,and contacts with color coding,but you CANNOT categorize tasks with color coding.

Accepted Answer

Tasks can be categorized with color coding in Microsoft Outlook.

Question 15

You can print the entire contact list,but it is NOT possible to print a single contact card.

Accepted Answer

It is possible to print a single contact card by selecting the desired contact and using the print function on most devices or software applications.

Question 16

The Reading Pane allows you to see the text of a selected message,appointment,contact,or task depending on the selected component.

Accepted Answer

The statement is true. The Reading Pane displays the content of a selected message, appointment, contact, or task in Outlook, depending on the selected component.

Question 17

Conversations,messages that can be viewed in groups,can be expanded or collapsed.

Accepted Answer

Conversations or messages in group chats can indeed be expanded or collapsed in many messaging platforms. This allows users to quickly find the information they need without scrolling through numerous messages.

Question 18

Before sending an e-mail,you should double-check the addresses entered into the address boxes to ensure they are accurate.

Accepted Answer

Double-checking the addresses entered into the address boxes is a crucial step to ensure that the email is sent to the intended recipient. Careless mistakes like typographical errors or misspellings can result in the email landing in the wrong inbox or sent to an unintended recipient. Therefore, the statement is true that before sending an email, you should double-check the addresses entered into the address boxes to ensure their accuracy.

Question 19

Themes and stationery can be used to add preset colors,fonts,effects,active graphics,and background images to your e-mail.

Accepted Answer

Themes and stationery can indeed be used to add preset colors, fonts, effects, active graphics, and background images to your e-mail.

Question 20

Microsoft Outlook is an example of a mail client.

Accepted Answer

Microsoft Outlook is a mail client used for sending and receiving emails. It is commonly used in both personal and professional settings.

Quiz 13: Microsoft Office Outlook 2010, workshop 1: Communicating With E-Mail, and Managing Contacts, calendars, and Tasks