Formal performance appraisal systems:
A) Rarely help supervisors identify areas in which employees need improvement.
B) Can provide clues about a supervisor's own performance, as well as employees' performance.
C) Should never be used in connection with demotions or terminations of employees.
D) Are not as useful in motivating employees as the occasional "pat on the back" that all employees need and deserve.
Correct Answer:
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