The facilitator between the union and management has met individually with each side to determine what they are looking for and now both groups are back at the table to discuss the best way to reach an agreement that will meet both of their needs. This is an example of:
A) mediation.
B) distribution.
C) arbitration.
D) conciliation.
E) integration.

Question

Quizplus · Accepted Answer

Mediation involves a neutral third party who helps both sides in a dispute to communicate and negotiate an agreement, which is what the facilitator is doing in this scenario.

The Facilitator Between the Union and Management Has Met Individually