Experts suggest that the customer experience with a service should be all of the following except which?
A)consistent
B)undifferentiated
C)valuable
D)intentional
E)relevant

Question

Quizplus · Accepted Answer

Customer experience management (CEM)experts suggest that the process should be intentional and planned,consistent so that every experience is similar,differentiated from other service offerings,and relevant and valuable to the target market.

Experts Suggest That the Customer Experience with a Service Should