The strategy for cultivating customer loyalty that involves protecting confidential information and telling the customers the truth,even when it hurts,is:

Question

Quizplus · Accepted Answer

Building trust through reliability involves protecting confidential information and telling the truth, even when it may not be favorable for the business. By doing so, customers feel valued and respected, which can lead to increased loyalty. Providing incentives and staying in touch can also be effective strategies for customer loyalty, but they do not directly address the importance of honesty and trustworthiness. Developing a proper perspective and providing discretionary effort may be important for overall business success but are not specific strategies for cultivating customer loyalty.

The Strategy for Cultivating Customer Loyalty That Involves Protecting Confidential