Question 1

In a ________ structure,geographic divisions are responsible for all manufacturing and marketing in their respective areas.

Accepted Answer

In a global area structure, geographic divisions are responsible for manufacturing and marketing in their respective areas. The other options refer to different types of organizational structures. A global product structure involves organizing by product lines, a global functional structure groups together functions such as marketing and manufacturing, a global customer structure centers on customer needs, and a mixed structure combines elements of various structures.

Question 2

The ________ division aims to eliminate a possible bias against international operations that may exist if domestic divisions are allowed to serve international customers independently.

Accepted Answer

The international division is specifically created to serve international customers and eliminate any biases against international operations that may exist in domestic divisions. Option A and D are not specific to serving international customers. Option B refers to a lack of organization and not a specific division type. Option E refers to the functional structure of an organization, which is not necessarily related to serving international customers.

Question 3

Which of the following is NOT a type of global organizational structure?

Accepted Answer

Employee structure is not a type of global organizational structure. Other options such as global product structure, global area structure, mixed structure, and matrix structure are all examples of global organizational structures used by multinational companies to manage their operations across different countries and regions.

Question 4

The ________ structure follows the marketing concept most closely because individual markets are given concentrated attention.

Accepted Answer

The answer of The ________ structure follows the marketing concept...

Question 5

An organizational structure in which divisions are formed on the basis of customer groups is called a(n)________ structure.

Accepted Answer

A customer structure is formed on the basis of customer groups, allowing a company to focus on the specific needs and preferences of each group. This structure helps ensure that products and services are tailored to meet the needs of the intended consumers, ultimately improving customer satisfaction and loyalty.

Question 6

An organizational structure in which product divisions are responsible for all manufacturing and marketing is called a________ structure.

Accepted Answer

A product structure is organized around the products it produces. In this structure, each product division is responsible for all aspects of manufacturing and marketing its products. This structure is common in organizations that produce a variety of products across different markets.

Question 7

Non-gateway hub countries offer significant advantages when organizing for growth.A late 2007 survey by Spire Research and Consulting among Asia-Pacific manufacturing companies found that _______ was the best location for regional headquarters.

Accepted Answer

The article states that a survey by Spire Research and Consulting found that "Singapore was the best location for regional headquarters."

Question 8

Computers-To-Go is a firm with few products that do not vary significantly in terms of their environmental sensitivity.In addition,the firm has international sales and profits that are still quite insignificant compared with those of the domestic divisions.The ________ division of organizational structure would best serve Computers-To-Go.

Accepted Answer

The answer of Computers-To-Go is a firm with few products...

Question 9

A matrix structure uses ________ and ________ structures simultaneously.

Accepted Answer

A matrix structure combines functional and divisional structures to leverage the benefits of both, allowing for efficient management of projects and functional expertise simultaneously.

Question 10

Benefits of the ________ structure are its ability to balance the functional inputs needed for a product and the ability to react quickly to product-specific problems in the marketplace.

Accepted Answer

The answer of Benefits of the ________ structure are its...

Question 11

At Procter and Gamble,brand managers use a standardized,worldwide ad-testing system that allows them to access every ad the company has ever run.This allows the company to synchronize knowledge and is an example of ________ technology.

Accepted Answer

The described technology is focused on accessing every ad the company has ever run and synchronizing knowledge, which implies the management of information. Therefore, the best choice is information technology.

Question 12

The ________ structure is the simplest from the administrative viewpoint because it emphasizes the basis tasks of the firm.

Accepted Answer

The functional structure groups employees based on specialized functions, such as marketing or finance. This structure is often considered the simplest because it emphasizes the basic tasks and functions of the firm. It is also easy to understand and implement, making it a popular choice for smaller companies or those with a limited scope of operations.

Question 13

ABC Furniture Company is structured by product.It ignores the traditional domestic-international split.ABC Furniture can be classified as:

Accepted Answer

ABC Furniture, by structuring itself by product and ignoring the traditional domestic-international split, operates as a global organization. This approach indicates that the company manages its operations worldwide under a unified strategy rather than separating domestic and international functions.

Question 14

At the Jones Coal Company,one corporate entity is in charge of exploration worldwide and another is responsible for the actual mining operations.Jones Coal exemplifies the _______ structure.

Accepted Answer

The answer of At the Jones Coal Company,one corporate entity...

Question 15

The ________ department is the first real step toward internalizing the organizational structures for international activities.

Accepted Answer

The export department is responsible for managing the organization's international sales and marketing activities, which is the first step towards building internal structures for international business. This department typically handles logistics, documentation, and compliance with regulations in foreign markets. Import, human resources, accounting, and management departments may also play a role in international business, but they are not the first step towards internalizing organizational structures for global operations.

Question 16

The ________ structure permits adequate attention to product,area,or functional needs as is needed by the company.

Accepted Answer

The answer of The ________ structure permits adequate attention to...

Question 17

According to the text,globalization is at the heart of ________ organizational structure.Four pillars form the heart of the organizational structure.They are: global business units,market development organizations,global business services,and corporate functions.

Accepted Answer

The text specifically mentions Procter and Gamble's organizational structure and how globalization is at the heart of it.

Question 18

The types of structures that companies use to manage foreign activities can be divided into ________ categories,based on the degree of internalization.

Accepted Answer

There are three categories of structures that companies use to manage foreign activities based on the degree of internalization: export-based, cooperative, and wholly owned subsidiaries.

Question 19

The ________ structure requires sensitive,well-trained middle managers who can cope with problems that arise from reporting to two bosses.

Accepted Answer

The statement describes the matrix structure, which involves employees reporting to two bosses or managers. This structure requires well-trained middle managers who can effectively manage conflicts and ensure coordination between different departments. The other options listed do not fit the description provided in the statement.

Question 20

To avoid putting the international division at a disadvantage in competing for products,personnel,and corporate services,________ between domestic and international operations is necessary.

Accepted Answer

Coordination between domestic and international operations is necessary to avoid putting the international division at a disadvantage in competing for products, personnel, and corporate services. Coordination ensures that international operations are not hindered by domestic operations and have equal access to resources, information, and opportunities. Communication and dialogue are essential components of coordination, but coordination goes beyond just communication and involves actively managing and integrating the activities of the international and domestic divisions. Justice and disorganization are not relevant in this context.

Quiz 11: Coordination, implementation, and Control