Question 1

Organizations have two general human resource objectives:
A)Profit maximization and a well-defined company vision
B)The recruitment and retention of a workforce made up of the best people for the job and profit maximization
C)A well-defined company vision and the creation of a strategic mission statement
D)The recruitment and retention of a workforce made up of the best people for the job and the increased effectiveness of the workforce
E)The creation of a strategic mission statement and maintenance of a stable and experienced workforce

Accepted Answer

The recruitment and retention of a workforce made up of the best people for the job is focused on building a skilled workforce, while the objective of increased effectiveness of the workforce is aimed at maximizing their productivity. Both these objectives are directly related to human resource management and contribute to the overall goal of profit maximization. Option D is the only one that accurately reflects both these objectives.

Question 2

________ percent of expatriates have to be called home early.
A)5
B)15
C)25
D)40
E)70

Accepted Answer

According to research, around 25% of expatriates have to be called back to their home country earlier than planned due to various reasons such as personal issues, job performance, or inability to adapt to a new culture.

Question 3

Almost ________ percent of managers do not believe that the incentives offered by their companies are suitable for attracting high potentials.
A)10
B)17
C)33
D)45
E)80

Accepted Answer

According to the sentence, a significant percentage of managers do not believe that their companies' incentives are suitable for attracting high potentials. The word "almost" suggests that it's closer to 33 than 10 or 80. Therefore, the best choice is C, 33 percent.

Question 4

In ________,________,and ________,one executive in five is convinced that his or her company is well placed to succeed in the battle for the best and brightest employees.
A)Germany,Japan,and India
B)Switzerland,Canada,and France
C)Australia,Germany,and Turkey
D)Mexico,Ireland,and the United Kingdom
E)the United States,South Africa,and China

Accepted Answer

The answer of In ________,________,and ________,one executive in five is...

Question 5

________ means a positive and flexible attitude toward change.
A)Non-discriminatory
B)Diversity
C)Technicality
D)Competency
E)Adaptability

Accepted Answer

Adaptability refers to the ability to adjust to different situations and change one's approach when necessary. A positive and flexible attitude toward change is a key characteristic of adaptability.

Question 6

In regard to overseas assignments,the ________ establishes and maintains departments and ensures their proper performance.
A)CEO
B)functional head
C)troubleshooter
D)white or blue-collar worker
E)expatriate

Accepted Answer

The functional head is responsible for managing the departments related to overseas assignments, ensuring their proper performance, and achieving business goals. The CEO may have overall responsibility for the company's operations, but the functional head specifically handles issues related to overseas assignments. Troubleshooters may be called in to address specific problems, but they do not establish and maintain departments. White or blue-collar workers are not typically involved in managing overseas assignments. Expatriates are employees who work in a foreign country but are not responsible for managing departments or ensuring their proper performance.

Question 7

Typically ________ percent of expatriates are posted in subsidiaries.
A)28
B)39
C)43
D)65
E)92

Accepted Answer

According to most studies, approximately 43% of expatriates are posted in subsidiaries.

Question 8

Karen works as a manager for IBM and would like to be assigned to a company operation overseas.She possesses cultural empathy,relational abilities,and appreciates new management styles.Karen has the ________ factors necessary to succeed in a management role overseas.
A)competence
B)adaptability
C)personal
D)psychological
E)physical

Accepted Answer

Karen's possession of cultural empathy, relational abilities, and appreciation for new management styles indicate that she has the personal and psychological factors necessary to adapt and succeed in a management role overseas. Therefore, the best choice is adaptability (B). Competence (A) is important but doesn't address the specific skills and characteristics needed for overseas management. Personal (C) and physical (E) factors may be relevant, but they are not as directly related to Karen's ability to succeed in an overseas management role as adaptability.

Question 9

Of the following,which is a disadvantage of expatriates?
A)An expatriate knows the company's products and culture.
B)An expatriate has technical or business skills not available locally.
C)An expatriate does not put the country ahead of the company.
D)An expatriate is unlikely to steal proprietary knowledge.
E)An expatriate is highly costly.

Accepted Answer

Expatriates are often highly costly for companies. They may require higher salaries, additional benefits and relocation expenses, which can add up quickly. This is a significant disadvantage for companies looking to reduce costs or operate more efficiently.

Question 10

The four major categories of overseas assignments are:
A)Expatriate,CEO,functional head,and troubleshooters
B)Troubleshooters,pink-collar workers,functional head,and expatriate
C)Pink-collar workers,CEO,functional head,and troubleshooters
D)Expatriate,troubleshooters,functional head,and CEO
E)CEO,functional head,troubleshooters,and white or blue-collar workers

Accepted Answer

The answer of The four major categories of overseas assignments...

Question 11

One living in a foreign land is called a(n)________.
A)nomad
B)expatriate
C)migrant
D)refugee
E)emigrant

Accepted Answer

An expatriate is someone who lives in a foreign country, typically for work or personal reasons, but still maintains their citizenship or permanent residency status in their home country. Nomads are people who move from place to place without establishing a permanent residence. Migrants refer to anyone who leaves their country of origin to live in another country, regardless of the reason. Refugees are people who are forced to flee their country because of persecution, war, or violence. Emigrants are people who leave their own country to settle permanently in another country.

Question 12

The decision as to whether to use home-country nationals in a particular operation depends on such factors as:
A)The type of industry
B)The life-cycle stage of the product
C)The availability of managers from other sources
D)The functional areas involved
E)All of the above

Accepted Answer

The decision to use home-country nationals depends on multiple factors, such as the type of industry, the life-cycle stage of the product, availability of managers from other sources, and the functional areas involved. Therefore, all of the above factors should be considered before making a decision. Thus, answer E is the best choice.

Question 13

In regard to overseas assignments,the ________ is (are)utilized for their special expertise in analyzing,and thereby preventing or solving,particular problems.
A)CEO
B)functional heads
C)troubleshooters
D)white or blue-collar workers
E)expatriates

Accepted Answer

Troubleshooters are specifically utilized for their expertise in analyzing and solving particular problems overseas, as their role involves identifying and addressing issues that may arise during international assignments.

Question 14

The biggest challenge faced by expatriates in their country of residence is ________.
A)learning to like the local food
B)making new friends and social supports
C)learning the local language
D)finding their way around
E)using forms of money that are different from the U.S.dollar

Accepted Answer

The answer of The biggest challenge faced by expatriates in...

Question 15

________ is the lingua franca of most corporations.
A)English
B)Spanish
C)French
D)Italian
E)German

Accepted Answer

English is the most widely used language in the corporate world and serves as the lingua franca for most international communication and business transactions.

Question 16

The ________ of a firm typically is responsible for beginning export activities.
A)marketing or sales manager
B)CEO
C)district manager
D)general manager
E)human resource manager

Accepted Answer

The marketing or sales manager is typically responsible for identifying and pursuing export opportunities for a firm. They have the knowledge and skills to assess market trends and identify potential buyers in foreign markets.

Question 17

Technical knowledge and leadership ability are ________ traits typically mentioned in the choosing of managers for overseas assignments.
A)competence
B)adaptability
C)personal
D)psychological
E)physical

Accepted Answer

Technical knowledge and leadership ability are considered competence traits, which are essential for managers in overseas assignments to effectively perform their roles and lead teams.

Question 18

Knowledge of the basic systems in a particular region or market is referred to as ________.
A)factual cultural knowledge
B)interpretive cultural knowledge
C)system knowledge
D)area expertise
E)district expertise

Accepted Answer

The answer of Knowledge of the basic systems in a...

Question 19

Of the following,which is NOT an activity or skill needed to obtain the major objectives of human resource management?
A)Personnel planning and staffing
B)Personnel training
C)Profit maximization
D)Compensation of employees
E)An understanding of labor-management relations

Accepted Answer

Profit maximization is not an activity or skill needed to obtain the major objectives of human resource management. The primary objectives of human resource management include personnel planning and staffing, personnel training, compensation of employees, and an understanding of labor-management relations. Profit maximization is a goal of the overall organization, but it is not specific to human resource management.

Question 20

The number of home-country managers is typically ________.
A)higher in the industrial sector than in the service sector
B)higher in the service sector than in the industrial sector
C)non-existent in the service sector
D)non-existent in the industrial sector
E)non-existent in the agricultural sector

Accepted Answer

The number of home-country managers is typically higher in the service sector than in the industrial sector. This is because service industries tend to have more direct interaction with customers and require a greater understanding of local cultures and customs, making it advantageous to have managers who are from the same country as the customers they serve. Industrial sectors may have a greater reliance on technical expertise and standardized processes, making it easier to hire managers from different countries who have the necessary skill sets.

Quiz 18: Human Resource Management

Organizations have two general human resource objectives:

________ percent of expatriates have to be called home early.

Almost ________ percent of managers do not believe that the incentives offered by their companies are suitable for attracting high potentials.

In ,,and ,one executive in five is convinced that his or her company is well placed to succeed in the battle for the best and brightest employees.

________ means a positive and flexible attitude toward change.

In regard to overseas assignments,the ________ establishes and maintains departments and ensures their proper performance.

Typically ________ percent of expatriates are posted in subsidiaries.

Karen works as a manager for IBM and would like to be assigned to a company operation overseas.She possesses cultural empathy,relational abilities,and appreciates new management styles.Karen has the ________ factors necessary to succeed in a management role overseas.

Of the following,which is a disadvantage of expatriates?

The four major categories of overseas assignments are:

One living in a foreign land is called a(n) ________.

The decision as to whether to use home-country nationals in a particular operation depends on such factors as:

In regard to overseas assignments,the ________ is (are) utilized for their special expertise in analyzing,and thereby preventing or solving,particular problems.

The biggest challenge faced by expatriates in their country of residence is ________.

________ is the lingua franca of most corporations.

The ________ of a firm typically is responsible for beginning export activities.

Technical knowledge and leadership ability are ________ traits typically mentioned in the choosing of managers for overseas assignments.

Knowledge of the basic systems in a particular region or market is referred to as ________.

Of the following,which is NOT an activity or skill needed to obtain the major objectives of human resource management?

The number of home-country managers is typically ________.