Question 1

An example of a(n) _____ termination is when a client leaves an institution for some reason or loses eligibility to receive social services.

Accepted Answer

The answer of An example of a(n) _____ termination is...

Question 2

Verbal communication includes body positions, facial expressions, vocal tone and expression, and vocal noises other than words.

Accepted Answer

Verbal communication refers specifically to the use of words in communication, both in spoken and written form, and does not include non-verbal elements like body positions, facial expressions, vocal tone, and other vocal noises.

Question 3

Supervision is the act of seeking help from someone with expertise in a subject to devise a plan or solve a problem.

Accepted Answer

Supervision is the act of overseeing or managing the work or performance of others, often to ensure quality, compliance, or productivity, rather than specifically seeking help to devise a plan or solve a problem.

Question 4

Identify a true statement pertaining to the cultural differences in nonverbal communication.

Accepted Answer

This is a true statement regarding Korean nonverbal communication. Smiling casually when interacting with strangers is seen as inappropriate and may be interpreted as being insincere or arrogant.

Question 5

Abraham is a social worker at Cordia County Social Services. He notices that some of his clients find it difficult to get to their physical therapy clinic due to transportation issues. Abraham petitions before the local county board, on behalf of the agency, to purchase a van for the county residents with physical disabilities. This scenario is an example of a _____ intervention.

Accepted Answer

Abraham's actions represent a macro-level intervention because he is addressing a systemic issue (transportation for people with physical disabilities) at the community or societal level by petitioning the local county board for a solution that benefits a large group of people, rather than focusing on individual or small group needs.

Question 6

Problem solving is the term preferred over the planned-change process for intervention.

Accepted Answer

The planned-change process is a specific type of intervention that involves a structured approach to problem-solving. While some may prefer the term problem-solving, it is not interchangeable with the planned-change process.

Question 7

A counselor is a generalist practitioner who coordinates people by bringing them together and organizing their performance.

Accepted Answer

A counselor is a professional who provides guidance and support to individuals, couples, families, and groups dealing with mental health, behavioral, or emotional issues. Their main role is to help clients identify their problems, explore and understand their feelings, and develop coping strategies to overcome them. While a counselor may collaborate with others to provide comprehensive care, their primary focus is on the individual client and their unique needs, not just coordinating people and their performance.

Question 8

Social workers' overall demeanor-including their ability to convey warmth, empathy, and genuineness, concepts related to nonverbal behavior-can enhance the engagement process.

Accepted Answer

Social workers' overall demeanor and nonverbal behavior can have a significant impact on their ability to engage with clients. Displaying warmth, empathy, and genuineness through body language, tone of voice, and facial expressions can help build trust and rapport with clients, leading to better outcomes.

Question 9

A negotiator is a generalist practitioner who provides guidance to clients and assists them in a planned-change or problem-solving process.

Accepted Answer

A negotiator specifically focuses on reaching agreements or resolving conflicts between parties, rather than providing general guidance or assisting in a broad planned-change or problem-solving process, which is more characteristic of consultants or counselors.

Question 10

Believing that something is right if it's written down is a fallacy trap.

Accepted Answer

Just because something is written down, it doesn't necessarily mean that it is right or true. It's important to always critically evaluate information, even if it's presented in a seemingly official or authoritative form.

Question 11

The term delayed response refers to the careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny.

Accepted Answer

The term "delayed response" typically refers to a situation where there is a lag or delay in reacting or responding to something, rather than the process of scrutinizing information and forming an opinion based on that scrutiny.

Question 12

A traditional social work assessment model for an individual seeking mental health services involves all of the following dimensions except:

Accepted Answer

The traditional social work assessment model for an individual seeking mental health services typically includes problem history, personal history, and treatment recommendations, but does not necessarily include a summary of resources. However, resource assessment may be conducted as a separate assessment or integrated into the assessment process as needed.

Question 13

Diversity is one of the curriculum content areas in the generalist social work approach.

Accepted Answer

Diversity is a key content area in the generalist social work approach as it emphasizes the importance of understanding and respecting differences among individuals and groups, including those based on race, ethnicity, culture, gender, sexual orientation, age, ability, and other factors. This knowledge and awareness helps social workers to provide effective and culturally sensitive services to diverse populations.

Question 14

Generalist practice requires the assumption of a wide range of professional roles.

Accepted Answer

Generalist practice involves being able to assume multiple professional roles in order to effectively assist clients with diverse needs and issues.

Question 15

A generalist practitioner who gives information and teaches skills to others is known as a mobilizer.

Accepted Answer

A generalist practitioner who gives information and teaches skills to others is typically referred to as an educator or trainer, not a mobilizer. Mobilizers focus on motivating and organizing communities or groups to take action towards a common goal.

Question 16

Juanita is a social worker who receives a new case referral, Jacinta, a 10-year-old girl who has severe behavioral problems. Jacinta often disobeys her parents and throws tantrums at home. She requires behavioral assessments to determine a treatment plan. This scenario is an example of a mezzo-level intervention.

Accepted Answer

This scenario is an example of a micro-level intervention because it focuses on an individual (Jacinta) and involves direct interaction with her to address her specific behavioral problems. Mezzo-level interventions typically involve groups or communities, not individuals.

Question 17

An advocate is a generalist practitioner who links client systems to needed resources.

Accepted Answer

An advocate specifically supports and speaks on behalf of clients to secure resources and rights, rather than acting as a generalist practitioner.

Question 18

Generalist practice concerns following the principles of evidence-based practice.

Accepted Answer

Generalist social work practice emphasizes the use of evidence-based interventions and techniques. This means that practitioners should be familiar with current research and use it to inform their practice.

Question 19

​In the context of cultural differences in nonverbal and verbal communication, all of the following are true except that:

Accepted Answer

The statement that people from the Middle East consider it disrespectful when leaning forward and making direct eye contact is not true. In fact, in many Middle Eastern cultures, direct eye contact is seen as a sign of respect and attentiveness.

Question 20

Engagement is a process occurring between a practitioner and a client, in which information is gathered, analyzed, and synthesized to provide a concise picture of the client and his or her needs and strengths.

Accepted Answer

Engagement is the process of establishing a working relationship between a practitioner and a client, focusing on building trust, understanding, and rapport, rather than primarily gathering, analyzing, and synthesizing information about the client's needs and strengths.

Quiz 4: The Process of Generalist Practice