Which employee complaint process is most similar to a grievance procedure under a union contract?
A)open-door policy
B)hearing officer complaint system
C)step review system
D)peer review system

Question

Quizplus · Accepted Answer

A step review system is most similar to a grievance procedure under a union contract as both involve a formalized process with multiple levels of review and a final decision made by a neutral third party. The other options, an open-door policy, hearing officer complaint system, and peer review system, are not necessarily formalized processes with a structured series of steps and may not involve a neutral third party in the decision-making process.

Which Employee Complaint Process Is Most Similar to a Grievance