The balanced scorecard perspective that includes employee satisfaction,retention,and skills is part of the __________ outcome.
A) learning and growth
B) business process
C) customer
D) financial

Question

Quizplus · Accepted Answer

The learning and growth perspective focuses on the development of employees and the organization's internal resources to improve performance. This includes increasing employee satisfaction, retention, and skills, which are important factors in achieving organizational goals.

The Balanced Scorecard Perspective That Includes Employee Satisfaction,retention,and Skills Is