Raquel works as an emergency dispatcher.She thought the job would be exciting, but it has turned out to be more stressful than exciting.She works long hours and seldom receives any recognition.The only time people seem to notice what she does is when the emergency units are slow in responding.She has become disillusioned with her job, and she often calls in sick.In this case, it is quite likely that Raquel is experiencing:

Question

Quizplus · Accepted Answer

Raquel's feelings of disillusionment and calling in sick suggest she is experiencing burnout, a condition characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment as a result of chronic job stress. This is more likely than posttraumatic stress disorder, which is typically caused by a traumatic event and involves persistent re-experiencing of trauma, avoidance of stimuli associated with trauma, and negative mood changes; or general adaptation syndrome, which is a physiological response to stress involving three stages: alarm reaction, resistance, and exhaustion. Amotivational syndrome, characterized by apathy, lack of motivation, and inability to initiate or persist in goal-directed behavior, is associated with chronic marijuana use. It is not applicable in this case.

Raquel Works as an Emergency Dispatcher