You call employees to a meeting and ask them, in groups, to discuss times they felt the organization worked best. This process is called
A)TQM.
B)action research.
C)appreciative inquiry.
D)flexible inquiry.
E)strategic planning.

Question

Quizplus · Accepted Answer

This process is called Appreciative Inquiry, which involves asking employees about positive experiences and aspects of the organization to build on strengths and improve performance. TQM (Total Quality Management) involves improving processes and products/services to meet customer needs and expectations. Action research is a research method for solving practical problems. Flexible inquiry and strategic planning are not relevant to this process.

You Call Employees to a Meeting and Ask Them, in Groups