Employees seem unfocused and disengaged; many groups seem to be gossiping and discussing the weekend sports events. You wonder if you should have used a change approach that would have started with you sharing the latest financial data on the company, showing it has very low cash flow and high debt. This approach, Kotter's Eight-Step Plan, would have create urgency and
A)competitive advantage.
B)compelling reasons for change.
C)consolidation of opinions.
D)restraining forces for change.
E)process values.

Question

Quizplus · Accepted Answer

Using Kotter's Eight-Step Plan would have created compelling reasons for change by sharing the latest financial data on the company, thus making employees understand the urgency of the situation and the need to focus on addressing the issues.

Employees Seem Unfocused and Disengaged; Many Groups Seem to Be