What is the first step in establishing formal controls?
A)Performance standards need to be established.
B)Performance needs to be measured.
C)Frequent contact between the home-country and regional offices needs to be established.
D)Managers should be rotated to different assignments.

Question

Quizplus · Accepted Answer

Frequent contact between the home-country headquarters and the regional office and rotating managers are examples of informal controls. Before performance can be measured, standards (i.e., what to measure) must be established.

What Is the First Step in Establishing Formal Controls