Phillip owns a large real estate firm. He imparts training to the managers of the firm to help them effectively manage its multiethnic workforce. He places emphasis on being flexible and being able to negotiate and solve problems. The managers also receive training on conflict resolution. In the given scenario, Phillip uses _____.

Question

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Phillip uses skills-based diversity training as he is focusing on developing practical skills that would help the managers in effectively managing the multiethnic workforce. This includes negotiation, problem-solving, and conflict resolution.

Phillip Owns a Large Real Estate Firm