Zhing is thinking of reorganizing his department so that Farah and Seb do not have to work together, as they don't seem to get along.Whenever they have a disagreement about a task, it always seems to degenerate into emotional attacks against each other.This is known as cognitive contact.

Question

Quizplus · Accepted Answer

Cognitive contact refers to interactions focused on task-related issues and problem-solving, not emotional attacks. The situation described is more akin to affective conflict, which involves personal and emotional disagreements.

Zhing Is Thinking of Reorganizing His Department So That Farah