Before ________ a bad-news message, ________ the situation by asking yourself several questions that help you develop content and choose the best medium.
A) analyzing; evaluate
B) analyzing; compose
C) composing; evaluate
D) composing; analyze
E) evaluating; compose
Correct Answer:
Verified
Q2: You need to let a valued customer
Q4: If you want to encourage immediate discussion
Q5: Which of the following questions is NOT
Q6: Using email to communicate bad news _.
A)is
Q7: Your bid to set up the computer
Q8: A manufacturing company realizes that one of
Q10: Which of the following statements would be
Q11: A coworker asks for your help on
Q14: Angelina has to reject an employee's request
Q20: Why are bad news messages challenging to
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