Stacey runs a small technology company. She has tried every way she can to keep all her staff, but her business is losing money and she has no alternative but to let several employees go. These workers are professional, loyal, and highly effective, but Stacey can no longer bear the expense of their salaries and benefits. She feels terrible about letting these employees go, and even somewhat guilty that she couldn't improve the bottom line enough to save their jobs. As the business is a technology company, much of the communication is done via email, text messaging, etc. While thinking about how to deliver the bad news, Stacey considers letting the employees know via a text message. Which of the following statements is most accurate?

Question

Quizplus · Accepted Answer

A) Firing via a text message or email is impersonal and rude and a face-to-face approach is preferred. In one case, several hundred workers were fired by email, which resulted in infuriated workers who retaliated against the company in the media. Losing a job is difficult regardless of the medium in which the news is communicated, but compounding that with a lack of sensitivity and respect can only make a bad situation worse.

Stacey Runs a Small Technology Company