Which of the Following Statements About Buffer Statements Is NOT

Which of the following statements about buffer statements is NOT true?

A) A buffer is an introductory statement that leads up to bad news.
B) A buffer can soften the impact of bad news.
C) A buffer should obscure the fact that bad news may be coming later in the message.
D) A buffer can provide context for the message or provide positive information that builds goodwill.
E) A buffer can "hook" the audience and get them interested in your message.