A fairly recent technology-related tool that many companies use to solicit feedback from customers about the company's existing or upcoming products is
A) social media.
B) sales forecasts.
C) consumer buying behavior.
D) market segmenting.
E) customer relationship management.

Question

Quizplus · Accepted Answer

Social media is a relatively new tool that companies can use to solicit customer feedback on existing or upcoming products. Companies can use social media platforms such as Facebook, Twitter, and Instagram to engage with customers and get their opinions on products or services. This feedback can be used to improve existing products or develop new ones that better meet customer needs.

A Fairly Recent Technology-Related Tool That Many Companies Use to Solicit