What is the last step in the personal selling process?
A) closing the sale
B) following up
C) meeting customer's needs
D) asking for referrals
E) overcoming objections

Question

Quizplus · Accepted Answer

Following up is the last step in the personal selling process. It involves checking in with the customer after the sale to ensure satisfaction and to address any issues or concerns, thereby maintaining a good relationship and potentially leading to future sales.

What Is the Last Step in the Personal Selling Process