You have observed Sally's performance for a few months. There is no doubt about her effort; it is evident she tries very hard. However, there doesn't appear to be any improvement in her performance since you have been watching. What should you conclude?
A) This is a desire issue.
B) This is an ability issue.
C) This is a commitment issue.
D) She is a terrible employee and should be let go as soon as possible.

Question

Quizplus · Accepted Answer

Since Sally is putting in effort, it rules out a commitment issue. Option D is inappropriate as it is a harsh judgment based on incomplete information. Therefore, the only possible conclusion is that this is an ability issue, as despite her hard work, there is no progress in her performance.

You Have Observed Sally's Performance for a Few Months