You are a sales manager. One of your salespeople is named Reggie. He has 10 years of experience and appears to be very capable. He rarely calls you, and sales in his district are always good. You know sales lacks routine and one could say the tasks change from day to day. What type of management involvement does Reggie need and why?
A) High involvement; the task is definitely not structured.
B) Low involvement; Reggie's desire for autonomy is low.
C) Low involvement; Reggie's desire for autonomy, his experience, ability, and task mastery are all high.
D) High involvement; Reggie's desire for autonomy, his experience, ability, and task mastery are all high.
E) You can't tell from the information given.

Question

Quizplus · Accepted Answer

Reggie's experience, ability, and task mastery are all high, which means he likely knows how to do his job well and doesn't require micromanagement. Additionally, his lack of communication with the sales manager could indicate that he values autonomy. Therefore, low involvement management is likely appropriate for Reggie. However, it's important to still monitor his sales performance and provide support if needed.

You Are a Sales Manager