Which of these is a support activity in a firm's value chain?
A) Operations
B) Inbound and outbound logistics
C) Customer service
D) Human resource management

Question

Quizplus · Accepted Answer

Human resource management is a support activity in a firm's value chain as it is responsible for recruiting, training, and developing employees. It supports other primary and support activities by ensuring there is an adequate workforce to carry out operational tasks, improving the quality of employees to support customer service, and helping the firm to achieve its goals.

Which of These Is a Support Activity in a Firm's