Question 1

Which of the following refers to the visible nuances such as artifacts, behaviour, dress, symbols, physical settings, ceremonies, language differences, colours and tastes, and food preferences?
A)Generational cohort
B)Country culture
C)Demographics
D)Political environment
E)Competitive intelligence

Accepted Answer

The visible nuances such as artifacts, behaviour, dress, symbols, physical settings, ceremonies, language differences, colours and tastes, and food preferences refer to the country culture.

Question 2

A car manufacturing company is keenly monitoring the announced cuts or increases in the rival companies' production volume, sales, and sales incentives.It uses this information to plan its own marketing, pricing, and production strategies.This is an example of:
A)bid rigging.
B)unethical behaviour
C)bait-and-switch.
D)corporate partners
E)competitive intelligence.

Accepted Answer

This scenario describes the process of gathering and analyzing information about competitors, which is known as competitive intelligence. It is a common business practice and ethical as long as the information is obtained through legal means and is used to create a competitive advantage fairly. The other choices do not fit the scenario described.

Question 3

Which of the following is NOT a macroenvironmental factor?
A)competitors' practices
B)political environment
C)economic situation
D)technological advances
E)social trends

Accepted Answer

Competitors' practices are considered part of the microenvironment, as they directly affect the organization and its operations. The other options listed are macroenvironmental factors because they are external to the organization and impact it on a larger scale.

Question 4

Mary, Jane, and Brad were all born the year after World War II.Leisure time is a high priority for them.They have an obsession with maintaining their youth and love rock 'n' roll.They belong to the generational cohort of:
A)baby boomers.
B)millenials.
C)seniors.
D)Generation X.
E)Generation Y.

Accepted Answer

Mary, Jane, and Brad were born after World War II, which corresponds to the Baby Boomer generation (born between 1946 and 1964). Leisure time and maintaining youth are often associated with this generation, as is an affinity for rock 'n' roll. The other options do not fit the given information, as Millennials (also known as Generation Y) were born between the early 1980s and mid-1990s, while seniors are typically considered to be individuals over the age of 65. Generation X refers to those born between the mid-1960s and early 1980s.

Question 5

When firms collect and synthesize information about their position with respect to their rivals, it is called:
A)bid rigging.
B)exclusive dealing.
C)bait-and-switch.
D)generational cohort.
E)competitive intelligence.

Accepted Answer

Competitive intelligence refers to the process of gathering and analyzing information about the competitive environment in which a firm operates, including data on competitors' strengths and weaknesses, market trends, and consumer preferences. This information can be used to make strategic decisions about pricing, marketing, product development, and other areas of the business. Bid rigging, exclusive dealing, bait-and-switch, and generational cohort are not related to the process of collecting and synthesizing information about rivals.

Question 6

Marriot International send employees to stay at its rival competitor, Hilton Hotels & Resorts, to monitor new services and experiences Hilton offers to the customers.This is an example of:
A)company capabilities
B)monitoring
C)corporate partners
D)competition intelligence
E)unethical behaviour

Accepted Answer

This is an example of competition intelligence, where a company monitors its competitors to gather information on their products, services, and strategies in order to gain a competitive advantage. It is a common practice in the business world and is considered ethical as long as it does not involve any illegal or unethical activities.

Question 7

Which of the following refers to the way people in a particular country react to different cultural rituals in accordance with their place of residence?
A)Competitive intelligence
B)Country culture
C)Demographics
D)Generational cohort
E)Regional subculture

Accepted Answer

Regional subculture refers to the way people in a particular region or area react to different cultural rituals based on their geographical location. The customs, traditions, and values that people follow in different regions shape their behaviors and attitudes towards cultural practices. Therefore, the regional subculture is the best choice to answer the given question.

Question 8

Bill is 40 years old.He is much less interested in status products than his parents and is less likely to believe in advertising claims.He shares his characteristics with:
A)baby boomers.
B)Generation Y.
C)Generation X.
D)tweens.
E)seniors.

Accepted Answer

Generation X (born between 1965-1980) is known for being skeptical towards advertisements and valuing authenticity over status. Bill, being 40 years old, falls into this generation. Baby boomers (born between 1946-1964) and seniors (born before 1946) are more likely to value status products and be influenced by advertising claims. Generation Y or Millennials (born between 1981-1996) and tweens (ages 8-12) are younger generations who may have different values and attitudes towards products and advertising.

Question 9

Which of the following is true of the generational cohort of tweens?
A)Tweens include people between the ages of 13 and 32.
B)Tweens include people born after World War II who are between the ages of 48 and 66.
C)Tweens include people aged 65 and older.
D)Tweens include people aged 9 to 12 years.
E)Tweens include people between the ages of 36 and 47.

Accepted Answer

Tweens include people aged 9 to 12 years. This is a commonly accepted definition of this generational cohort.

Question 10

Morgan Inc.'s clothing line has different divisions for children, tweens, and senior citizens.If Morgan bases its production requirements primarily on the age group of its target audience, its market segmentation is most likely to be relying on:
A)political environment.
B)social trends.
C)demographics.
D)technological advances.
E)culture.

Accepted Answer

Demographics refer to the characteristics of a population, such as age, gender, income, and education level. Morgan Inc. is segmenting its market based on the age group of its target audience, which falls under demographics.

Question 11

Which of the following is the goal of value-based marketing?
A)satisfy customers by offering the best price in the market
B)satisfy employees by offering the best benefits
C)satisfy investors by offering the best ROI
D)offer greater value to consumers than competitors
E)differentiate product offerings

Accepted Answer

The goal of value-based marketing is to offer greater value to consumers than competitors, which ultimately leads to customer satisfaction and loyalty. While offering the best price or benefits may be components of value-based marketing, the ultimate goal is not to satisfy investors but to satisfy customers. Differentiating product offerings is also important, but it is not the sole goal of value-based marketing.

Question 12

Walmart effective distribution network is at the heart of its success.This describe which factor of a Walmart consumers' microenvironment?
A)Competition
B)partners
C)place
D)company capabilities
E)culture

Accepted Answer

Walmart's effective distribution network is a key aspect of its company capabilities, enabling it to efficiently manage its supply chain, reduce costs, and ensure product availability, which are central to its business success.

Question 13

Canadian national food includes poutine and butter tarts.Canada is the world's largest producer of maple syrup.The music of Canada reflects the many influences that have shaped the country.The official symbols of Canada include the maple leaf and the beaver.Which of the following best exemplifies the given information?
A)Competitive intelligence
B)Country culture
C)Generational cohort
D)Demographics
E)Regional subculture

Accepted Answer

The information given refers to the cultural aspects of Canada, such as its national food, music, symbols, and production of maple syrup. This aligns with the concept of country culture, which includes the shared beliefs, values, customs, and artifacts of a particular country.

Question 14

Which of the following is true of Generation X?
A)They are less likely to believe in advertising claims or what salespeople tell them.
B)They are more interested in status products than older generations.
C)They are more likely to enjoy greater prosperity than their parents.
D)They have little knowledge about products in the market.
E)They are more interested in shopping than their parents.

Accepted Answer

Generation X is known for being skeptical and questioning authority, which includes not fully trusting advertising claims or salespeople.

Answer: B
 This statement is not true of Generation X. They are often described as being more practical and value-oriented than previous generations, and therefore may not be as interested in status products.

Answer: C
 This statement may be true for some members of Generation X, but as a whole, they have faced economic challenges such as the 2008 recession and may not have experienced greater prosperity than their parents.

Answer: D
 This statement is not true of Generation X. They grew up during a time of rapid technological advancement and have been exposed to a wide range of products and services in the market.

Answer: E
 This statement is not necessarily true of Generation X. Some members may enjoy shopping, but as a whole, they are not known for being particularly interested in consumerism and materialism.

Question 15

Misha and Jenny are both 11 years old and spend their money mainly on food and drinks, digital music players, cellphones, computers, and clothing.They are likely to belong to which cohort?
A)Tweens
B)Generation Y
C)Generation X
D)Baby boomers
E)Seniors

Accepted Answer

Tweens are children between the ages of 8 and 12 and are known for their spending habits on items such as food, electronics, and clothing. Misha and Jenny, being 11-year-olds, fall under this category. Generation Y refers to those born between the early 1980s to the mid-1990s, while Generation X refers to those born between the mid-1960s to the early 1980s. Baby boomers are those born between the mid-1940s and mid-1960s, and seniors typically refer to those aged 65 and over.

Question 16

Jordan Inc., an online retail firm, wanted to determine the development strategy of its rival company.Tapping into some online discussion groups, Jordan came to know that its rival had posted 20 job openings online.This move was indicative of the rival company's development strategy.Which of the following is being used by Jordan to gather information about its rival firm's strategy?
A)bid rigging
B)unethical behaviour
C)bait-and-switch
D)corporate partners
E)competitive intelligence

Accepted Answer

Jordan is using competitive intelligence to gather information about its rival company's development strategy by tapping into online discussion groups and observing that the rival has posted 20 job openings online, which indicates their strategy. Competitive intelligence involves gathering and analyzing information about the competition to gain a competitive advantage.

Question 17

The fact that Canada is a nation with two official languages and that humour is an integral part of its arts scene is an example of:
A)regional subculture.
B)country culture.
C)generational cohort.
D)competitive intelligence.
E)demographics.

Accepted Answer

Canada's two official languages and the role of humor in its arts scene are national cultural characteristics. It is not specific to any specific region or generation, nor is it related to competitive intelligence or demographics.

Question 18

Which of the following refers to a group of people of the same generation who typically have similar purchase behaviours because they have shared experiences and are in the same stage of life?
A)Generational cohort
B)Country culture
C)Competitive intelligence
D)Greener consumers
E)Ethnicity

Accepted Answer

Generational cohort refers to a group of people of the same generation who typically have similar purchase behaviours because they have shared experiences and are in the same stage of life.

Question 19

Which of the following is NOT a microenvironmental factors?
A)company
B)corporate partners
C)consumers
D)competition
E)capabilities

Accepted Answer

The answer of Which of the following is NOT a...

Question 20

Quebec women have higher demand for high quality clothes compare to other parts of Canada (Dhalla, 1966).Which of the following best related to this statement?
A)country culture
B)demographics
C)regional subculture
D)generational cohort
E)social trends

Accepted Answer

Regional subculture refers to the unique preferences and attitudes of a specific region or area, which may be influenced by factors such as geography, history, and social norms. Quebec's distinct culture and history may contribute to the higher demand for high-quality clothing among its women.

Quiz 3: Analyzing the Marketing Environment

Which of the following refers to the visible nuances such as artifacts, behaviour, dress, symbols, physical settings, ceremonies, language differences, colours and tastes, and food preferences?

A car manufacturing company is keenly monitoring the announced cuts or increases in the rival companies' production volume, sales, and sales incentives.It uses this information to plan its own marketing, pricing, and production strategies.This is an example of:

Which of the following is NOT a macroenvironmental factor?

Mary, Jane, and Brad were all born the year after World War II.Leisure time is a high priority for them.They have an obsession with maintaining their youth and love rock 'n' roll.They belong to the generational cohort of:

When firms collect and synthesize information about their position with respect to their rivals, it is called:

Marriot International send employees to stay at its rival competitor, Hilton Hotels & Resorts, to monitor new services and experiences Hilton offers to the customers.This is an example of:

Which of the following refers to the way people in a particular country react to different cultural rituals in accordance with their place of residence?

Bill is 40 years old.He is much less interested in status products than his parents and is less likely to believe in advertising claims.He shares his characteristics with:

Which of the following is true of the generational cohort of tweens?

Morgan Inc.'s clothing line has different divisions for children, tweens, and senior citizens.If Morgan bases its production requirements primarily on the age group of its target audience, its market segmentation is most likely to be relying on:

Which of the following is the goal of value-based marketing?

Walmart effective distribution network is at the heart of its success.This describe which factor of a Walmart consumers' microenvironment?

Which of the following is true of Generation X?

Misha and Jenny are both 11 years old and spend their money mainly on food and drinks, digital music players, cellphones, computers, and clothing.They are likely to belong to which cohort?

The fact that Canada is a nation with two official languages and that humour is an integral part of its arts scene is an example of:

Which of the following refers to a group of people of the same generation who typically have similar purchase behaviours because they have shared experiences and are in the same stage of life?

Which of the following is NOT a microenvironmental factors?

Quebec women have higher demand for high quality clothes compare to other parts of Canada (Dhalla, 1966) .Which of the following best related to this statement?