Which of the following is most likely to be a part of customer relationship management (CRM)?

Question

Quizplus · Accepted Answer

Maintaining telephone call centers for contact management is a key aspect of customer relationship management, as it allows for effective communication and relationship building between the company and its customers. Team building activities, technology training, and annual audits may be important for other aspects of the organization, but they are not necessarily related to CRM.

Which of the Following Is Most Likely to Be a Part