Which of the following is a major disadvantage of company-owned service delivery centers?
A) increased financial risk
B) reduced customer satisfaction
C) potential damage to brand name
D) increased non-standardization of services
Correct Answer:
Verified
Q58: The flow of the service in a
Q59: In the case of services,_ focuses squarely
Q60: Low barriers to entry would result in:
A)monopolistic
Q61: Technical quality is dependent on how the
Q62: Quality of a service should not be
Q64: Which of the following is a major
Q65: It is much more difficult to control
Q66: A _ is a contractual agreement between
Q67: Electronic channels are associated with:
A)high cost and
Q68: Which of the following is an advantage
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents