In the case of services,________ focuses squarely on the quality of the employees.
A) inbound logistics
B) operations
C) marketing and sales
D) service
Correct Answer:
Verified
Q54: Sampling and other promotions to get customers
Q55: Which of the following categories is particularly
Q56: Which of the following statements is inconsistent
Q57: _ is the product for service companies.
A)Inbound
Q58: The flow of the service in a
Q60: Low barriers to entry would result in:
A)monopolistic
Q61: Technical quality is dependent on how the
Q62: Quality of a service should not be
Q63: Which of the following is a major
Q64: Which of the following is a major
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