Question 1

The international division structure

Accepted Answer

The international division structure can lead to unhealthy competition between domestic and international operations as they may compete for resources and attention from headquarters.

Question 2

An organization based on context

Accepted Answer

An organization based on context involves considering the context and background behind specific decisions or actions. For this reason, it emphasizes getting input and feedback from all parties involved to create a consensus.

Question 3

The organization based on credentials makes it easier for employees to leave the organization.

Accepted Answer

Credentials-based organizations emphasize formal qualifications and certifications, which can make it easier for employees to find similar opportunities elsewhere.

Question 4

In a global structure,companies are using a company language;therefore,managers do not need any additional language competencies.

Accepted Answer

In a global structure, companies may use a company language for internal communication, but managers still need additional language competencies to communicate with clients, partners, and stakeholders in different regions or countries. Fluent communication is essential to building relationships, negotiating deals, and understanding cultural differences in business interactions.

Question 5

The national subsidiary structure

Accepted Answer

The national subsidiary structure allows subsidiary managers to directly communicate with managers of functional areas at headquarters, facilitating better coordination and decision-making.

Question 6

Companies that are organized based on context tend to emphasize group belonging.

Accepted Answer

Companies that are organized based on context tend to emphasize group belonging, as they prioritize the collective goals of the organization and seek to create a sense of shared identity and purpose among employees. This can lead to a greater sense of loyalty and commitment among team members, but may also come at the expense of individual autonomy and creativity.

Question 7

In which of the following organizations are managers most likely to discuss confidential information with employees?

Accepted Answer

In an organization based on context, managers are more likely to discuss confidential information with employees as the work environment is less hierarchy-driven and more collaborative. Such organizations focus on teamwork, thereby fostering a culture of mutual trust and open communication. In contrast, organizations based on credentials or political orientation may be more hierarchical, and managers may be less likely to reveal confidential information to employees.

Question 8

An organization based on credentials

Accepted Answer

An organization based on credentials prioritizes specific job qualifications of potential employees, which aligns with a focus on credentials and degrees rather than other factors such as personal relationships or group orientation.

Question 9

In an organization based on credentials,employers emphasize the job qualifications of the potential employee.

Accepted Answer

In an organization based on credentials, employers prioritize the job qualifications of the candidate over other factors such as experience, personality, etc.

Question 10

The global firm

Accepted Answer

Intercultural communication is crucial for a global firm as it has operations in multiple countries with different cultures, languages, and norms. Effective communication between employees, customers, and stakeholders from diverse backgrounds is necessary for successful global operations.

Question 11

The staffing in a true global firm is

Accepted Answer

Staffing in a true global firm should be based on experience and intercultural communication skills, rather than just relying on managers from the country of headquarters or country of origin. An effective global workforce should be able to work across cultures and borders with ease, and this requires a diverse team with experience in various cultural contexts.

Question 12

In import/export firms

Accepted Answer

The answer of In import/export firms
...

Question 13

Companies that have international divisions practice predominantly

Accepted Answer

Companies with international divisions often use a mixture of polycentric, ethnocentric, and geocentric staffing strategies to balance local expertise, corporate culture, and global integration.

Question 14

Which is NOT true? A global structure and orientation is

Accepted Answer

Most national governments may not support a global structure and orientation due to concerns about national sovereignty, economic protectionism, and regulatory differences.

Quiz 11: The Influence of Business Structures and Corporate Culture on Intercultural Business Communication