Devin, a junior sales coordinator, is resigning from his job. He writes an email to the top-level officials of his company and expresses his gratitude toward them for providing him with a fulfilling on-the-job experience. In this case, Devin is engaging in _____.
A) downward communication
B) upward communication
C) horizontal communication
D) informal communication

Question

Quizplus · Accepted Answer

Upward communication occurs when a subordinate communicates with higher-level officials in an organization, as Devin is doing by writing to top-level officials.

Devin, a Junior Sales Coordinator, Is Resigning from His Job