Clint, the owner of a moving company, has developed a performance appraisal system for his customer representatives and truck drivers. He evaluates each of these employees on his/her attitudes toward the company and customers, initiative in developing new business, and creativity in solving problems. On which type of information is Clint basing his performance appraisal system?
A)results
B)trait
C)productivity
D)behaviour

Question

Quizplus · Accepted Answer

Clint's performance appraisal system is based on traits, such as attitudes, initiative, and creativity, rather than specific results or productivity. It focuses on individual characteristics and behaviors rather than purely on performance outcomes.

Clint, the Owner of a Moving Company, Has Developed a Performance