For survey feedback to be effective, certain guidelines should be used. Which of the following is not a guideline presented in your textbook?
A)Feedback should be reported in a group format.
B)Employees must be able to trust that there will be no negative repercussions from their responses.
C)Employees should be informed of the purpose of the survey.
D)Follow-through should be completed by an external change agent.

Question

Quizplus · Accepted Answer

The guideline that feedback follow-through should be completed by an external change agent is not presented in the textbook. The other three guidelines (reporting feedback in a group format, ensuring employee trust, and informing employees of the survey's purpose) are presented as important for effective survey feedback.

For Survey Feedback to Be Effective, Certain Guidelines Should Be