Ria Matysek of Rockhampton Pest Control uses praise,letters of support and pats on the back as ways of influencing her subordinates' behaviour.All of these actions are highly valued by the work group.This is an example of:

Question

Quizplus · Accepted Answer

Ria Matysek's use of praise, letters of support, and pats on the back all indicate the use of reward power, which is the ability to reward desired behaviors. This is also supported by the fact that these actions are highly valued by the work group. Coercive power involves the use of threats or punishment, legitimate power is based on one's position or authority, expert power is based on one's knowledge or skills, and referent power is based on one's charisma or likability. None of these forms of power are indicated in the given scenario.

Ria Matysek of Rockhampton Pest Control Uses Praise,letters of Support