Question 1

At what stage would these behaviors be exhibited: ignoring disagreements,cooperativeness,and conformity to standards and expectations?

Accepted Answer

The behaviors of ignoring disagreements, cooperativeness, and conformity to standards and expectations are exhibited during the norming stage of group development. This is the stage where the group has resolved conflicts and has established a sense of cohesion and clarity about their common goals and expectations. They work together towards achieving their objectives and have a shared understanding of what is expected of them.

Question 2

Your best friend in another department remarks that the team members in her group are very self-consciousness.Also,she indicates that she has yet to speak up in the meetings.What stage is her group most likely at?

Accepted Answer

The forming stage is characterized by team members being self-conscious and hesitant to speak up as they are just getting to know each other and establishing initial relationships.

Question 3

At what stage would "groupthink" be a hindrance to teamwork?

Accepted Answer

The answer of At what stage would "groupthink" be a...

Question 4

If you find yourself strenuously challenging others' point of view and identifying an external adversary for the team to enhance team cohesion and commitment,what stage of team development is your team exhibiting?

Accepted Answer

The stage of team development where team members may challenge each other's point of view and identify external threats to the team is the storming stage. This is characterized by conflict and tension as team members establish their roles and work through their differences.

Question 5

You find that you are asking yourself the following questions: "How can I show my support to others?" and "How can I fit in?" What stage of team development are you most likely at?

Accepted Answer

The answer of You find that you are asking yourself...

Question 6

During which stage of team development do you find yourself asking these questions: Do I want to maintain my membership in the team? How will we handle dissension?

Accepted Answer

These questions typically arise during the storming stage of team development, which is characterized by conflicts and disagreements among team members as they try to establish their roles and assert their ideas. During this stage, individuals may question their commitment to the team and consider leaving if they feel that their needs are not being met or if they are not able to contribute effectively. The team must also address how they will handle dissension and work towards resolving conflicts in a constructive manner in order to move towards the norming and performing stages.

Question 7

If you find that you ask yourself this question,"How can we foster innovativeness and creativity?",what stage is your team most likely at?

Accepted Answer

The answer of If you find that you ask yourself...

Question 8

At what stage does the team,rather than the leader,take responsibility for solving problems,confronting and correcting mistakes,and ensuring success?

Accepted Answer

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Question 9

To avoid groupthink, (1)the team should have second-chance meetings, (2)the team should invite outside experts to listen to the rationale for the team's decision and critique it,and (3)the team leader should express an opinion at the outset of the meeting to save time.Which statements are correct?

Accepted Answer

Statement 1 suggests having second-chance meetings, which means that the team should review its decisions later and reassess their choices. This will help the team to identify flaws in the initial decision-making process and develop new alternatives. 
Statement 2 suggests inviting outside experts to listen to the rationale for the team's decision and critique it. This approach will challenge the group's assumptions, expose the biases, and provide new perspectives that could improve the quality of the decision. 
Statement 3 suggests that the team leader should express an opinion at the outset of the meeting to save time. However, this might influence the other members' opinions in the group and discourage them from expressing their own thoughts. Therefore, it might not be the best practice to avoid groupthink.

Question 10

Which did the Xerox Corporation do when it implemented hierarchial family teams?

Accepted Answer

When Xerox Corporation implemented hierarchical family teams, they engaged team members in teaching others, as a way to strengthen team cohesion and collaboration. The other options are not directly mentioned as actions taken by the company.

Question 11

Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the team's direction,the leader,and the roles of other team members.How should you respond?

Accepted Answer

It is common for team members to question and assess the team's direction and their roles within it. This allows for constructive feedback and possible adjustments to be made, leading to a stronger and more effective team. While leadership can certainly help guide the team towards a clear direction and minimize confusion, it is important to acknowledge and address any concerns team members may have. Therefore, disagreeing with the statement and recognizing questioning as a natural phase of development is the best option.

Question 12

In your team's meeting with your prime client,you state,"We have been trying to get that data,both Arnie and I,since last October." Your manager,George,gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare.How you behaved in the remaining part of the meeting is an example of what type of groupthink attribute?

Accepted Answer

The behavior of being silent after receiving a negative reaction from the manager shows self-censorship, which is an attribute of groupthink. This behavior may be caused by the fear of displeasing the group or going against the norm.

Question 13

This is your first meeting with your team.What should you do?

Accepted Answer

Making introductions is the most important thing to do during the first meeting as it creates a comfortable environment for the team members to get to know one another. It helps to build trust among the team members and creates a positive first impression, which is essential to develop a successful team dynamic. While articulating the future for the team is important, it should be done after the introduction and relationship-building stage. Focusing on task-facilitating roles and challenging other team members' points of view should be done at a later stage when the team has already established a good working relationship.

Question 14

The phrase,"Do as I say,not as I do," will work for which stage of team development?

Accepted Answer

The phrase "Do as I say, not as I do" is not a helpful approach for any stage of team development, as it implies a lack of accountability and undermines trust and collaboration within the team. Instead, team members should strive to model the behavior they expect from others and hold themselves to the same standards they expect from their peers.

Question 15

If your team's development was in the storming stage,which of the following behaviors would you most likely see?

Accepted Answer

During the storming stage, there is often disagreement and conflict within the team, leading to the formation of coalitions or factions. This can be seen as team members align themselves with others who share their opinions, leading to a sense of division within the team. The other options listed (dependence, conformity, and commitment) are more likely to be exhibited in later stages of team development.

Question 16

Lately,as team leader,you find yourself spending time answering team members' inquiries into the way the work has been organized.What should you do?

Accepted Answer

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Question 17

You have just brought your team together.What should you do in this early stage of your team's development?

Accepted Answer

In the early stage of team development, it is important to focus on helping members become comfortable with one another before focusing on task accomplishment. By doing this, team members are more likely to communicate freely, collaborate and work together effectively towards achieving the common goal. This can help to build trust and improve team dynamics.

Question 18

Not wanting to make a serious judgment error,you convene a meeting of your team.In the process of discussing an issue,George,Barbara,and Dan voice agreement over alternative 1,whereas Bill and Morgan have not spoken.If you accept alternative 1,what potential mistake would you be making?

Accepted Answer

The potential mistake in this scenario is the illusion of unanimity, which occurs when a false sense of agreement is created due to the silence or acquiescence of some team members. In this case, Bill and Morgan's lack of input could indicate that they have reservations about alternative 1, which the rest of the team may not be aware of. By accepting alternative 1 without addressing Bill and Morgan's potential concerns, the team may be overlooking valuable input and creating a false sense of agreement.

Question 19

In your team's meeting with your prime client,you state,"We have been trying to get that data,both Arnie and I,since last October." Your manager,George,gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare.How George behaved in the meeting is an example of

Accepted Answer

The answer of In your team's meeting with your prime...

Question 20

During what stage of team development is the main challenge to create a cohesive unit?

Accepted Answer

During the Norming stage of team development, the main challenge is to create a cohesive unit. This stage is characterized by team members resolving their differences, appreciating colleagues' strengths, and respecting the team's authority. They start to develop a sense of cohesion and identity as a team.

Quiz 9: Building Effective Teams and Teamwork