A hotel chain installed mirrors near the elevator banks after receiving many complaints from guests about how long they had to wait for an elevator to arrive.The hotel was trying to ________.
A)convert the elevator area to a being space
B)avoid the effects of queuing theory
C)reduce procedural time
D)minimise psychological waiting time

Question

Quizplus · Accepted Answer

Installing mirrors near the elevator banks can help reduce the psychological waiting time for guests as they can distract themselves by looking at their own reflection or surroundings, making the wait for the elevator seem shorter. This is a common tactic in hotels and other public spaces to improve the customer experience. The other options are not relevant to the situation described.

A Hotel Chain Installed Mirrors near the Elevator Banks After