Question 1

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results.Terry's company most likely falls into which of the following quadrants of organizational performance and culture?

Accepted Answer

The answer of Terry manages a food distribution company that...

Question 2

__________ is an approach to boundary spanning that results from using sophisticated software to search through large amounts of internal and external data to spot patterns, trends, and relationships that might be significant.

Accepted Answer

Business intelligence involves using software to analyze data and identify patterns, trends, and relationships, which is a form of boundary spanning.

Question 3

Adaptability culture emerges in an environment that requires __________ response and __________ decision making.

Accepted Answer

An adaptability culture requires a fast response to changing situations and emphasizes quick decision making even in the face of high-risk scenarios.

Question 4

McDonald's "I'm lovin' it" is an example of a _____.

Accepted Answer

McDonald's "I'm lovin' it" is a slogan, which is a catchy phrase used by a company to promote their brand or product.

Question 5

Jefferson and Squire is an advertising firm that is viewed as having a fast-paced and posh corporate culture.The company uses bold coloring with expensive accents in all office décor.This exemplifies which of the following levels of corporate culture?

Accepted Answer

The use of bold coloring with expensive accents in office décor is a visible artifact, which is a surface level manifestation of corporate culture.

Question 6

In a study by Kotter and Heskett, evidence is provided to support the claim that __________ is important for performance.

Accepted Answer

Kotter and Heskett's study emphasizes the importance of managing cultural values for organizational performance, highlighting how a strong, adaptive culture can lead to better financial performance and competitive advantage.

Question 7

What is the reason that two companies enter a joint venture together?

Accepted Answer

The reason that two companies enter a joint venture together is usually because the project is too expensive for one company to handle alone. By combining resources and sharing costs, they can accomplish a goal that would otherwise be out of reach.

Question 8

Culture can be defined as ______.

Accepted Answer

Culture refers to the shared values, beliefs, understandings, and norms that form a collective identity for members of a group, organization, or society. Choice B refers to a role model or archetype, choice C refers to a symbol, choice D refers to a story or myth, and choice E refers to an event or performance.

Question 9

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them takes the form of _____.

Accepted Answer

The level of corporate culture in which values are deeply embedded and no longer consciously recognized is referred to as underlying assumptions and beliefs.

Question 10

Roberta is a top-level executive at a banking institution.She spends a significant part of her day meeting with local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry.Roberta's role can best be described as _____.

Accepted Answer

Roberta's role involves interacting with various external stakeholders such as local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry. This makes her a boundary spanner who bridges the gap between the organization and its external environment.

Question 11

Which of the following types of culture values and rewards a methodical, rational, and orderly way of doing things?

Accepted Answer

Consistency culture values and rewards a methodical, rational, and orderly way of doing things. This type of culture emphasizes adherence to established procedures and consistency in performance.

Question 12

A __________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

Accepted Answer

A story is a narrative based on true events that is repeated frequently and shared among organizational employees. It is a way for the organization to transmit its culture and values to its employees, and can also serve as a tool for motivating and inspiring employees. Symbols and slogans are also important elements of organizational culture, but they are not necessarily based on true events or narratives. Heroes may also play a role in organizational culture, but they are usually individuals who exemplify the organization's values, rather than narratives or stories themselves.

Question 13

The task environment includes factors that ________ affect an organization's operations and performance.

Accepted Answer

The task environment includes factors that directly affect an organization's operations and performance. These factors are external to the organization and can impact its operations and performance in tangible ways.

Question 14

Molly Madison received "The Employee of the Month" award at Internal Workings Remodeling Service in April.Molly would be considered a part of which of the following environments for Internal Workings?

Accepted Answer

Molly Madison, as an employee, is part of the internal environment of Internal Workings Remodeling Service. The internal environment includes employees, management, and corporate culture.

Question 15

When two or more organizations combine to become one, it is referred to as a(n) _____.

Accepted Answer

When two or more organizations combine to become one, it is referred to as a merger.

Question 16

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners.This relates most closely to which of the following dimensions of the general business environment?

Accepted Answer

The answer of Executives at One World Advertising have learned...

Question 17

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees and places high value on meeting the needs of its employees.The company is known for its caring, family-like atmosphere.Which of the following types of corporate culture does Roadtec possess?

Accepted Answer

Roadtec Tire Company's culture emphasizes employee involvement and participation and places a high value on meeting their needs, reflecting an involvement culture.

Question 18

In the current external business environment, which of the following is true?

Accepted Answer

Joint ventures are on the rise due to the increasing complexity of the business environment, globalization, and the need for companies to collaborate and share resources in order to succeed. Corporate culture, the business environment, and mergers are constantly changing and evolving, and while there may be adversarial relationships between companies, this is not the defining characteristic of the current external business environment.

Question 19

__________ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

Corporate culture refers to the shared values, beliefs, attitudes and behaviors that characterize an organization. A positive corporate culture that promotes learning, risk-taking, and innovation can help employees respond effectively to threats, opportunities or crises in the external environment. This culture can be nurtured through various means such as leadership behavior, communication, recognition and rewards, and employee involvement, among others. Therefore, corporate culture plays a key role in creating an organizational climate that enables learning and innovation.

Question 20

Involvement culture emphasizes a(n) __________ focus on the participation of employees to adapt rapidly to changing needs from the environment.

Accepted Answer

Involvement culture emphasizes an internal focus, encouraging employee participation and engagement to quickly adapt to environmental changes.

Quiz 2: The Environment and Corporate Culture