At Acme Global,customer service is a top priority.However,Michael's latest performance appraisal focused exclusively on his poor critical thinking skills and his lack of knowledge of the company's technology.What aspect of good performance appraisals does Michael's appraisal appear to be missing?
A) validity
B) a basis in mission and objectives
C) acceptability
D) feasibility

Question

Quizplus · Accepted Answer

Michael's appraisal appears to be missing a basis in mission and objectives, as it focuses solely on his technical skills and overlooks his customer service performance, which is a top priority for the company. A good performance appraisal should align with the organization's mission and objectives to effectively evaluate employees' success in contributing to those goals. Validity, acceptability, and feasibility are important aspects of performance appraisals, but they are not specifically relevant to Michael's situation.

At Acme Global,customer Service Is a Top Priority